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Sheila Offers to Pay $30,000 for a New Car, but the Salesman

Question 39

Multiple Choice

Sheila offers to pay $30,000 for a new car, but the salesman wants $32,000. The salesman offers to throw in a premium sound system with a value of $1,500 and charge her $31,500. Sheila values the sound system enough to feel that this is a good deal. Sheila and the salesperson used which form of conflict management?


A) compromise
B) collaboration
C) competition
D) avoidance

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