Miranda and Larry work as cooks at the local Fried Chicken hot spot. Miranda is the head fry cook and Larry is her assistant. When Larry says he wants to do more challenging tasks, Miranda tells the owner Willy that Larry is unhappy and will probably resign. This scenario is an example of which of the communication barriers?
A) filtering
B) emotions
C) information overload
D) differing perceptions

Question

Quizplus · Accepted Answer

Filtering occurs when a sender manipulates information so that it will be seen more favorably by the receiver. In this case, Miranda filters the information about Larry's desire for more challenging tasks to make it seem like he is unhappy and will resign, which may not accurately reflect Larry's intentions or feelings.

Miranda and Larry Work as Cooks at the Local Fried