Kamal works in a restaurant as a runner. Most nights he is busy, but on slow evenings, he finds himself bored and disengaged. As a result his manager suggests he add extra tasks to his role, like collecting glasses from tables or serving as sous chef for the night. This relates to which dimension of the job characteristics model?
A) feedback
B) task significance
C) task identity
D) skill variety

Question

Quizplus · Accepted Answer

Adding extra tasks like collecting glasses or serving as a sous chef increases the variety of skills Kamal uses in his job, which relates to the skill variety dimension of the job characteristics model.

Kamal Works in a Restaurant as a Runner