Effective online documentation is an important productivity tool because it empowers users and reduces the time that IT staff members must spend in providing telephone,email,or face-to-face assistance.

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Effective online documentation provides users with easily accessible and comprehensible information, allowing them to solve problems and perform tasks without needing help from IT staff members. This reduces the workload of IT staff and increases the overall productivity of the organization.

Effective Online Documentation Is an Important Productivity Tool Because It