Joycelin just opened a laundry service oriented toward college students near campus. She wants to assess her company's overall level of operation and to ensure that the services she is providing are appropriately delivered. Joycelin is interested in a(n):
A) needs evaluation.
B) process evaluation.
C) informative evaluation.
D) outcomes evaluation.

Question

Quizplus · Accepted Answer

A process evaluation assesses the overall level of operation and ensures that services are delivered as intended, which aligns with Joycelin's interest in evaluating her laundry service's operations and service delivery.

Joycelin Just Opened a Laundry Service Oriented Toward College Students