Customer loyalty is a rational thing rather than an emotional one.
Correct Answer:
Verified
Q5: The way to gain and retain customer
Q6: In B2B, customers are often companies.
Q7: Customer relationship management is a crucial element
Q8: A simple way of accomplishing individualized service
Q9: Technological advancement has failed to impact customer
Q11: The most important thing to remember about
Q12: One of the most common mistakes service
Q13: One of the biggest mistakes any service
Q14: Core values are a set of standards
Q15: A subtle way to show your ability
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