You should eliminate distractions by not eating, drinking, chewing gum, talking to others, or handling other tasks while on the phone with a customer.

Question

Quizplus · Accepted Answer

Eliminating distractions such as eating, drinking, chewing gum, talking to others, or handling other tasks ensures you are fully attentive and respectful to the customer, leading to better communication and service.

You Should Eliminate Distractions by Not Eating, Drinking, Chewing Gum