The ________ refers to a term coined by Tony Alessandra related to going beyond the step of treating customers the way you want to be treated, to the next level of treating them the way they would like to be treated.
A) Golden Rule
B) Polychronic Rule
C) Platinum Rule
D) Conflict Resolution Rule

Question

Quizplus · Accepted Answer

The Platinum Rule, coined by Tony Alessandra, emphasizes the importance of treating others the way they want to be treated, rather than the Golden Rule's approach of treating others how you would like to be treated. This concept is particularly relevant in customer service and interpersonal relationships.

The ________ Refers to a Term Coined by Tony Alessandra