If a customer specifically asks to speak to or be served by someone else, this could be an indicator of poor listening.

Name: If a customer specifically asks to speak to or be served by someone else, this could be an indicator of poor listening.
Brand: Quizplus
Rating: 4.8 (35 reviews)

Question

Quizplus · Accepted Answer

If a customer requests to speak to someone else, it may indicate that they feel their concerns or needs are not being adequately heard or addressed by the current representative.

If a Customer Specifically Asks to Speak to or Be