Which of the following is most likely to damage the customer-provider relationship?
A) Using paralanguage
B) Performing perception checking
C) Using a lot of jargon
D) Communicating nonverbally

Question

Quizplus · Accepted Answer

Using a lot of jargon can damage the customer-provider relationship because it may create confusion, make the customer feel uninformed or excluded, and hinder effective communication.

Which of the Following Is Most Likely to Damage the Customer-Provider