Jack knows his business has a problem because of an increasing number of consumer complaints received recently. He has decided how to make this problem a precise, researchable statement and should next move on to
A) calculating reliability and validity.
B) designing the research project.
C) collecting data.
D) interpreting research findings.
E) taking corrective action.

Question

Quizplus · Accepted Answer

Jack should next move on to designing the research project to investigate the problem and gather data. This will help him to identify the root cause of the problem and come up with solutions to address it. Only after the research project is designed can Jack move on to collecting data, interpreting findings, and taking corrective action. Reliability and validity calculations would also come into play during the data collection and analysis stages.

Jack Knows His Business Has a Problem Because of an Increasing