Many services base their success on building a group of satisfied customers who use their services on a regular basis over long periods of time. This critical component of success is referred to as
A) partnerships.
B) repeated customer contact.
C) inseparable clientele.
D) long-term customers.
E) client-based relationships.

Question

Quizplus · Accepted Answer

Client-based relationships refer to the strategy of developing long-term relationships with customers, ensuring their satisfaction and loyalty, which is crucial for the success of many service-based businesses.

Many Services Base Their Success on Building a Group of Satisfied