
The two types of selling activities under the sales structure are current-customer sales and new-business sales.
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Q121: Relationship selling is used especially in consumer
Q122: Following up involves listening to a customer's
Q123: Selection of the right type and proportion
Q124: Listening on the part of a salesperson
Q125: Current customers are sources of leads for
Q127: When determining the characteristics desirable in salespeople,
Q128: Some support personnel, such as trade salespeople,
Q129: In the cold canvass technique, the salesperson
Q130: It is never good to ask customers
Q131: The approach step is an important step
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