Which group of people would most likely not have scored highly on an Emotional Intelligence competency?
A) Insurance agents who sold policies worth $60,000 more than their colleagues.
B) Retail workers who did not sign up many customers for the in-store credit card.
C) Experienced partners in a multinational consulting firm who delivered a higher profit than other partners.
D) Car salesmen who received a higher commission on the automobiles they sold.

Question

Quizplus · Accepted Answer

Emotional Intelligence (EI) involves understanding and managing one's own emotions and the emotions of others. It is crucial in jobs requiring interpersonal interactions to persuade, sell, or negotiate. Insurance agents, consulting firm partners, and car salesmen, who outperform their peers, likely have high EI, as their success depends on effectively interacting with clients. Retail workers not signing up many customers for in-store credit cards may lack the EI skills needed to understand and influence customers' emotions and decisions, leading to their lower performance.

Which Group of People Would Most Likely Not Have Scored