Vendors frequently sign _____ with their customers to ensure a guaranteed uptime and define their ability to meet demand spikes.
A) infrastructure provider contracts
B) host vendor terms
C) open source contracts
D) service level agreements
E) requests for information

Question

Quizplus · Accepted Answer

Service Level Agreements (SLAs) are contracts between vendors and their customers that guarantee a certain level of service availability or uptime, and often include provisions for handling demand spikes.

Vendors Frequently Sign _____ with Their Customers to Ensure a Guaranteed