Kamala shipped a parcel with a passenger bus company acting as a private carrier. The parcel contained semi-breakable gifts for her parents in another city. When the parcel arrived Kamala's parents notified her of damage to the parcel's contents. Kamala visited the bus station to complain. An employee of the bus company who dealt with her complaint told her she should have used a courier and, as a private carrier, the company had no obligation to exhibit reasonable care of shipped goods.

Question

Quizplus · Accepted Answer

As a private carrier, the bus company still has an obligation to exhibit reasonable care of the goods they transport, unless a specific agreement to the contrary was made. The statement made by the employee is incorrect regarding the general legal responsibility of carriers.

Kamala Shipped a Parcel with a Passenger Bus Company Acting