Juanita asks her classmate Tamara what she thinks about a student who's new to the program, Rebecca. Tamara responds, "Hmmm, I actually don't know Rebecca very well; but she seems . . . interesting," and then quickly walks away. Juanita is left unsure whether Tamara was describing Rebecca in a positive or negative way. Juanita's uncertainty of how Tamara actually feels about Rebecca is due to the _____ she provided.

Question

Quizplus · Accepted Answer

Extralinguistic information refers to elements outside of the language itself, such as tone of voice, facial expressions, and context, which can influence how a message is interpreted. Tamara's response and quick departure leave Juanita uncertain because she lacks additional cues to interpret Tamara's true feelings about Rebecca.

Juanita Asks Her Classmate Tamara What She Thinks About a Student