Managers who do not understand the link between the type of apologies and explanations people provide risk provoking conflict and creating misunderstandings in cross-cultural situations such as during:

Question

Quizplus · Accepted Answer

Performance appraisals often involve direct feedback and discussions about an employee's work, which can be sensitive and prone to misunderstandings, especially in cross-cultural contexts where communication styles and expectations may differ.

Managers Who Do Not Understand the Link Between the Type