Sharon is upset with her secretary. Though everyone in the office agreed not to give Christmas presents this year, Sharon's secretary gave her an expensive bottle of perfume. Which of the following terms most likely describes Sharon's feelings of concern?

Question

Quizplus · Accepted Answer

The reciprocity norm is a social norm that suggests people should return the favor or kindness that has been done to them. Sharon's concern likely stems from the pressure or expectation to reciprocate the gift, despite the office agreement.

Sharon Is Upset with Her Secretary