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Sometimes It Is Hard to Tell How Much a Hotel

Question 14

Multiple Choice

Sometimes it is hard to tell how much a hotel or motel room will cost by simply looking at it, and most rooms have the standard amenities. As one traveller observed, "They all look alike in the dark." Surroundings and amenities being equal, many travellers will still select a hotel or motel with a higher price. If the traveller is not buying physical surroundings, what situational effects are most likely in play?


A) The traveller is emphasizing the social surroundings and those who are likely to be their co-consumers.
B) The traveller is emphasizing the consumption situation.
C) The situation emphasizes the importance of time poverty in travel.
D) The situation emphasizes the true random nature of the service industry.

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