If conflict is severe and recurring, the continual use of upward referral may not result in true conflict resolution.

Question

Quizplus · Accepted Answer

While upward referral can be useful in resolving conflicts, if the conflict is severe and keeps recurring, there may be underlying issues that need to be addressed instead of just referring the conflict to higher authorities. In these cases, alternative conflict resolution methods may need to be employed.

If Conflict Is Severe and Recurring, the Continual Use of Upward