When Kenyatta, a manager in a department store, tells her staff to do something and states that she is the boss and therefore everyone must do as asked, she is trying to use __________ to influence the staff's behavior.

Question

Quizplus · Accepted Answer

Kenyatta is using legitimate power, which is derived from her position as the boss or manager within the organization. This type of power is based on the formal authority to make decisions and command others.

When Kenyatta, a Manager in a Department Store, Tells Her