__________ are informal standards that govern the degree to which it is appropriate for people across cultures to show emotions.
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Q132: _ is the range of feelings in
Q133: One's ability to understand and interpret emotions
Q134: The _ component of an attitude is
Q135: _ occurs when a person has to
Q136: In the context of emotional intelligence, _
Q138: _ is a state of inconsistency between
Q139: The _ component of an attitude is
Q140: The ability to establish rapport with others
Q141: Identify and briefly describe each of the
Q142: Define display rules. Give several examples of
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