Organizations that rely on a few major customers may organize their people and resources by client. This is an example of __________ departmentalization.
A) knowledge-based
B) functional
C) divisional
D) skill-based
E) expertise-based

Question

Quizplus · Accepted Answer

Organizing by client falls under divisional departmentalization, where resources and teams are structured around specific divisions such as products, services, or, in this case, major customers. This approach allows organizations to tailor their efforts and services to meet the specific needs of each client more effectively.

Organizations That Rely on a Few Major Customers May Organize