All the following statements accurately describe Herzberg's hygiene factors EXCEPT:
A) hygiene factors refer to the work setting.
B) hygiene factors contribute to job satisfaction.
C) hygiene factors prevent job dissatisfaction from occurring.
D) hygiene factors reflect the things that turn people off.
E) hygiene factors include working conditions, interpersonal relations, organisational policies and salary.

Question

Quizplus · Accepted Answer

Hygiene factors, according to Herzberg's Two-Factor Theory, are elements that can lead to dissatisfaction if missing but do not necessarily motivate employees when present. They are different from motivators, which are factors that can lead to job satisfaction and motivate employees.

All the Following Statements Accurately Describe Herzberg's Hygiene Factors EXCEPT