Suppose that, in reviewing a quarterly report of a department's achievements, the manager compared desired performance with actual performance. If the manager found no deviation (that is, actual performance was EQUAL to the standard), the manager should:
A) take no corrective action.
B) take corrective action.
C) take action to understand why.
D) keep the information to himself or herself.
E) defer action until the next quarter's reports are in and a trend is established.

Question

Quizplus · Accepted Answer

Since actual performance met the desired standard, there is no deviation requiring corrective action, making "take no corrective action" the appropriate response.

Suppose That, in Reviewing a Quarterly Report of a Department's