In using an engineering approach to compare desired and actual performance, a manager will:
A) use present performance to set the standard.
B) use the organisation's objectives to set the standard.
C) use performance achievements of other people, work units or organisations to set the standard.
D) use standards set scientifically through such methods as time and motion studies.
E) use past performance as a benchmark.

Question

Quizplus · Accepted Answer

An engineering approach involves setting standards scientifically, often using methods like time and motion studies to determine the most efficient way to perform a task.

In Using an Engineering Approach to Compare Desired and Actual