Match each term with the correct definition.
a.internal audience
g.external audience
b.subject line
h.enclosure notation
c.netiquette
i.modified block letter style
d.block letter style
j.goodwill
e.reference initials
k.buffer
f.testimonials
l.copy notation
-the value of doing things to create mutual respect and admiration
Correct Answer:
Verified
Q7: Match each term with the correct definition.
a.internal
Q8: Match each term with the correct definition.
a.internal
Q9: Match each term with the correct definition.
a.internal
Q10: Match each term with the correct definition.
a.internal
Q11: Match each term with the correct definition.
a.internal
Q13: Informative and good news messages begin with
Q14: Match each term with the correct definition.
a.internal
Q15: Because e-mail is generally brief, it can
Q16: Match each term with the correct definition.
a.internal
Q17: Writers of e-mail do not need to
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