Match each term with the correct definition.
a.internal audience
g.external audience
b.subject line
h.enclosure notation
c.netiquette
i.modified block letter style
d.block letter style
j.goodwill
e.reference initials
k.buffer
f.testimonials
l.copy notation
-identifies the person who dictated a letter and the person who keyed the letter
Correct Answer:
Verified
Q5: A typical e-mail reader in an organization
Q6: Match each term with the correct definition.
a.internal
Q7: Match each term with the correct definition.
a.internal
Q8: Match each term with the correct definition.
a.internal
Q9: Match each term with the correct definition.
a.internal
Q11: Match each term with the correct definition.
a.internal
Q12: Match each term with the correct definition.
a.internal
Q13: Informative and good news messages begin with
Q14: Match each term with the correct definition.
a.internal
Q15: Because e-mail is generally brief, it can
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