Which statement best describes good phone skills?

Name: Which statement best describes good phone skills?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Telephone skills include using the caller's name in the conversation and giving him or her complete attention.
Telephone skills include speaking directly into the receiver,keeping your mouth 1 to 2 inches away.
Telephone skills include speaking clearly and slowly; guard against slurring your words.
Always allow the person originating the call to hang up first when completing a call.

Which Statement Best Describes Good Phone Skills