Deming stresses that workers are primarily responsible for poor quality because very often they fail to follow instructions.

Name: Deming stresses that workers are primarily responsible for poor quality because very often they fail to follow instructions.
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Question

Quizplus · Accepted Answer

Deming argued that the majority of quality problems are the result of system deficiencies, which management is responsible for, rather than being directly due to workers' negligence or failure to follow instructions.

Deming Stresses That Workers Are Primarily Responsible for Poor Quality