The Kano model provides the lesson that design elements that fall into each aspect of quality must first be _____.
A)determined
B)standardized.
C)completed.
D)efficient.
E)reinforced.

Question

Quizplus · Accepted Answer

The Kano model emphasizes the importance of identifying (determining) which features or aspects of a product fall into categories such as basic needs, performance needs, and delighters before focusing on how to implement or improve them.

The Kano Model Provides the Lesson That Design Elements That