Fictional Corp is looking at solutions for their new CRM system for the sales department. The IT staff already has a fairly heavy workload, but they do not want to hire any additional IT staff. In order to reduce the maintenance burden of the new system, which of the following types of CRM should they choose to meet these needs?
A) IaaS
B) PaaS
C) SaaS
D) DBaaS

Question

Quizplus · Accepted Answer

SaaS (Software as a Service) is the best choice for Fictional Corp because it minimizes the maintenance burden on the IT staff. With SaaS, the CRM software is hosted by the service provider, who is responsible for maintaining the software, including updates and security, thus reducing the workload on the company's IT staff.

Fictional Corp Is Looking at Solutions for Their New CRM