When we listen like this, we attend only to the content level and overlook what's being communicated on the relationship level.
A) defensive listening.
B) pseudolistening.
C) selective listening.
D) ambushing.
E) literal listening.

Question

Quizplus · Accepted Answer

Literal listening involves focusing solely on the content or literal meaning of the words, ignoring the emotional, relational, or nonverbal cues that might also convey significant information.

When We Listen Like This, We Attend Only to the Content