When the causes of organizational performance and leader responsibility for it are unclear, perceptions of charisma are more important for determining who is most qualified to be the next leader. This is known as ________.
A) emotional contagion
B) symbolic action
C) attributional ambiguity
D) collective efficacy

Question

Quizplus · Accepted Answer

Attributional ambiguity refers to situations where the causes of outcomes or behaviors are unclear, making it difficult to attribute success or failure to specific factors. In the context of leadership, when it's hard to determine why an organization is performing in a certain way, people may rely more on perceptions of charisma to decide who should be the next leader, as charisma becomes a stand-in for more concrete measures of qualification.

When the Causes of Organizational Performance and Leader Responsibility for It