In the ________ phase, people come to realize that the old ways of doing things are no longer adequate.
A) unfreezing
B) changing
C) refreezing
D) reacting

Question

Quizplus · Accepted Answer

In the unfreezing phase, individuals recognize that their current methods or attitudes are outdated and insufficient, prompting the need for change. This phase is crucial for preparing people for the transition by overcoming inertia and dismantling existing mindsets.

In the ________ Phase, People Come to Realize That the Old