Which of the following characteristics of the job or organization is MOST likely to be a facilitating condition for the effectiveness of empowerment?
A) cultural values emphasizing reliable, efficient operations
B) repeated transactions in a continuing relationship with customers
C) a competitive strategy of low cost, standard product or service
D) a high degree of standardization and formalization

Question

Quizplus · Accepted Answer

Repeated transactions in a continuing relationship with customers can facilitate the effectiveness of empowerment by allowing employees to make decisions that benefit the customer and the organization, leveraging their understanding of customer needs and preferences.

Which of the Following Characteristics of the Job or Organization