Research Found That American Managers Were More Likely to ________

Research found that American managers were more likely to ________, while Japanese managers were more likely to ________.

A) use written memos to provide direction; use face-to-face meetings for direction
B) use face-to-face meetings to provide direction; use written memos for direction
C) withhold criticism; give negative feedback
D) channel negative feedback through peers; directly give negative feedback