A Windows 10 user is having trouble with Zoom sessions. She tells you that she recently installed an updated webcam driver that she hoped would allow her to properly use Zoom backgrounds. However, ever since she updated the driver, her Zoom sessions frequently freeze and her video is very slow. What do you recommend that she do to get Zoom working again quickly?
A) Use Device Manager to roll back the webcam driver.
B) Use Programs and Features to uninstall and reinstall the webcam software.
C) Ask her to install an unsigned driver that you downloaded from the Internet.
D) Ask her to stop using the webcam and only use audio for the Zoom sessions.

Question

Quizplus · Accepted Answer

Rolling back the webcam driver using Device Manager can quickly revert to the previous version that was working fine, potentially resolving the issues with Zoom sessions.

A Windows 10 User Is Having Trouble with Zoom Sessions