When interviewing a dyad where the two persons seem to reach an impasse with each insisting on his or her point of view, the authors recommend using a ________ question to keep the conversation going in the direction of reaching a common goal?
A) miracle
B) coping
C) scaling
D) exception

Question

Quizplus · Accepted Answer

Scaling questions help to identify areas of agreement and disagreement, and can help to move the conversation forward towards a common goal.

When Interviewing a Dyad Where the Two Persons Seem to Reach