This quality dimension refers to the absence of defects:
A)reliability
B)durability
C)brand equity and fit and finish
D)conformance to specifications

Question

Quizplus · Accepted Answer

Conformance to specifications refers to the product or service meeting the customer's expectations and requirements specifically in terms of design, features, and function. This includes the absence of defects which can affect the product's performance and functionality.

This Quality Dimension Refers to the Absence of Defects