For employee empowerment to work effectively, management must be involved and must perform all of the following functions except
A) communicate standards.
B) institute periodic evaluations.
C) guarantee follow-up.
D) retain top-down management controls.
E) set expectations.

Question

Quizplus · Accepted Answer

All the other options promote management involvement in employee empowerment, while retaining top-down management controls does the opposite. Therefore, D is the correct answer because it is the only option that does not support effective employee empowerment.

For Employee Empowerment to Work Effectively, Management Must Be Involved