Mr.Cole was due to give evaluations of his company's top managers in a few days.He had heard little from Tom Wilson, one of his sales managers, for the past eleven months.On looking over Tom's progress record, Cole saw that Tom usually met his monthly goals.Nevertheless, he was not an outstanding employee.However, this month Tom had submitted a marketing idea that tripled sales for five slow-moving products.When asked to name the outstanding sales manager of the year, Cole could not think of a person more worthy than Tom.Disappointed that they were overlooked, several top managers complained that, in his decision, Cole was

Question

Quizplus · Accepted Answer

Cole's decision to name Tom as the outstanding sales manager of the year was based on his recent performance, which was exceptional. This suggests that he may have overemphasized recent performance in his decision-making process, as he had not heard from Tom for the past eleven months.

MrCole Was Due to Give Evaluations of His Company's Top