Herb Kelleher, long-time chief executive officer of Southwest Airlines, was known for inspiring and motivating his employees.He related well to people within and outside the Southwest Airlines organisation.Herb Kelleher had good ____ skills.

Question

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Interpersonal skills involve the ability to communicate effectively, relate well to others, and inspire and motivate people. Herb Kelleher's success at relating well to both employees and external stakeholders demonstrates his strong interpersonal skills. Choices A, B, D, and E are not the best options as they refer to other types of skills such as technical expertise, strategic thinking, and managing personnel.

Herb Kelleher, Long-Time Chief Executive Officer of Southwest Airlines, Was