Managers spend 10% of each working day in communication with others.
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Q6: A discussion reveals feelings and builds common
Q7: Nonverbal communication may be defined as a
Q8: Leaders communicate to inspire and motivate them
Q9: Discernment involves all EXCEPT:
A) detecting unarticulated messages
Q10: Being a good listener expands a leader's
Q12: When using email, it is best to
Q13: An open communication climate runs according to
Q14: A manager's role is that of "information
Q15: Written communication has high channel richness because
Q16: "Management by wandering around" means that employees
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