Skeem and Bibeau (2008) found that the use of crisis intervention team programs resulted in

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According to the Skeem and Bibeau (2008) study, the use of crisis intervention team (CIT) programs led to officers being more likely to use low-lethality force, such as verbal communication and de-escalation techniques, when dealing with individuals in crisis situations. This is in contrast to the use of more aggressive and potentially harmful force, like physical restraint or weapons. The study did not find an increase in arrests or an increase in costs over what was expected.

Skeem and Bibeau (2008) Found That the Use of Crisis