Diane has been in a dispute with an insurance company over an accident claim.She has called the insurance company every day and their staff has been very willing to hear her point of view.She has been pleased with how she has been treated during this process.Ultimately, her case went through the court system, and although the decision was not in her favor, Diane saw the decision-making process as a fair one.Which justice perspective would have predicted Diane's attitude about this process?

Question

Quizplus · Accepted Answer

Diane's positive attitude towards the court system suggests that she values procedural justice, which is concerned with fairness in the processes and procedures used to reach a decision. This perspective is often related to the perceived fairness of the decision-making process, rather than the outcome itself.

Diane Has Been in a Dispute with an Insurance Company