Which of the following is not a step in the consumer buying decision process?

Question

Quizplus · Accepted Answer

Telling other people about the product is not a step in the consumer buying decision process, as it pertains to post-purchase behavior and word-of-mouth communication. The steps in the consumer buying decision process are: acknowledging a problem or need, looking for information, evaluating alternatives, making a purchase decision, and evaluating after the purchase.

Which of the Following Is Not a Step in the Consumer