American major appliance manufacturers have recently adopted a strategy that calls for better quality in their products.One method of implementing this strategy at the operations level is through _____.

Question

Quizplus · Accepted Answer

Quality circles involve front-line workers in identifying and addressing quality issues in a systematic manner. This approach can help to ensure that quality is built into the product from the ground up and can lead to continuous improvement in the manufacturing process. Innovation circles, JIT, master control programs, and additional layers of management may also be useful in improving quality, but quality circles specifically involve workers in the process of identifying and addressing quality issues.

American Major Appliance Manufacturers Have Recently Adopted a Strategy That