Ease of access refers to:
A) the consumer's ability to easily and quickly find a retailer's Web site in cyberspace.
B) the ease with which a consumer can return merchandise.
C) the consumer's ability to gain credit.
D) the consumer's ability to obtain parking.
E) the amount of time between when an order is placed and when it is delivered to the customer.

Question

Quizplus · Accepted Answer

Ease of access typically refers to the ease with which a consumer can find and access a retailer's website, rather than other aspects such as returns, credit, parking, or delivery time.

Ease of Access Refers To